Send Us a Message
What to Include in a Bug Report
If something on a tool page is not working as expected, a few details help us reproduce and fix the problem quickly. When you report an issue, it helps to include:
- The tool name — for example, PDF Merge, Image Compressor or QR Code Generator.
- Your browser and device — the browser name and version, and whether you were on a desktop, laptop, tablet or phone.
- What you were trying to do — the steps you took before the problem appeared.
- What actually happened — including any error message you saw on screen.
- What you expected to happen — so we can compare the result against the intended behaviour.
Please do not send sensitive personal information or confidential documents. A clear description of the problem is usually all that is needed, and you never need to include the original file unless it is genuinely required to explain the issue.
How We Handle Enquiries
We review the messages submitted through this page and respond when a response is required. As a small, independently run project we do not publish a fixed turnaround time, so please allow a reasonable period before following up.
Privacy Notice
Information you send through the contact form — such as your name, email address and message — is handled in line with our Privacy Policy, which also explains how website-level services such as cookies and third-party tools are used.